Contact & personal support

Your questions are genuinely welcome.

Whether before a fidelity test, about an order or a technical issue: feel free to ask us anything you would like to know. You can write to us 24 hours a day, 7 days a week. Our support team welcomes your message and will reply as quickly as possible.

Direct emailsupport@treuetest-online.euYour message goes directly to support.

Discreet, friendly, straightforward

You do not need to send sensitive login details. A reachable email address and a clear description of your request are enough.

  • General questions & guidance
  • Order, payment & account
  • Report errors or technical issues
Contact form

How can we help?

The more clearly you describe your request, the more specifically support can respond.

Please do not send passwords or full payment details.